Incidentsby GlyphService Outages
May 7, 17:04 UTCMay 7, 20:17 UTC
Duration
3h 14m
Impact
Informational
Root cause
Not disclosed
Capacity, 90 days
3 incidents
Affected
ConciergeHelpdeskLiveChatKnowledge BaseArticlesDev PlatformCapacityDBWorkflowsIntelligent Document ProcessingAnalyticsCopilot ConsoleHelp Desk
Final update
This incident has been resolved.
Timeline
- Resolved · May 7, 20:17 UTC
This incident has been resolved.
- Monitoring · May 7, 17:45 UTC
Systems should be back to fully operational. We are continuing to monitor.
- Investigating · May 7, 17:10 UTC
We are continuing to investigate this issue.
- Investigating · May 7, 17:05 UTC
We are continuing to investigate this issue.
- Investigating · May 7, 17:04 UTC
We are currently investigating outages across our entire Platform.