Incidentsby GlyphDelay in ticket creation within the Capacity Helpdesk
Mar 17, 12:46 UTCMar 17, 16:15 UTC
Duration
3h 28m
Impact
Major
Root cause
Not disclosed
Capacity, 90 days
3 incidents
Affected
Helpdesk
Final update
This incident has been resolved.
Timeline
- Resolved · Mar 17, 16:15 UTC
This incident has been resolved.
- Monitoring · Mar 17, 13:18 UTC
A fix has been deployed, the Helpdesk is functioning as expected. We will continue to monitor the results.
- Identified · Mar 17, 12:46 UTC
There is a delay in ticket creation within the Capacity Helpdesk. A fix has been identified and we are working to get this resolved.