Intermittent Helpdesk Issue
Nov 13, 16:31 UTCNov 13, 17:30 UTC
Duration
59m
Impact
Minor
Root cause
Not disclosed
Capacity, 90 days
3 incidents
Affected
Helpdeskmailgun Inbound email processing
Final update
This incident has been resolved.
Timeline
- Resolved · Nov 13, 17:30 UTC
This incident has been resolved.
- Monitoring · Nov 13, 16:48 UTC
Capacity's mail service seems to have recovered, and we are closely monitoring.
- Identified · Nov 13, 16:31 UTC
Capacity's email service provider has reported an incident resulting in intermittent bounce backs for their email service. We are closely monitoring.