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Capacity · AINov 13, 2025, 16:31 UTC 1 year ago

Intermittent Helpdesk Issue

MinorNot disclosedUpdated 46d ago
Nov 13, 16:31 UTCNov 13, 17:30 UTC
Duration
59m
Impact
Minor
Root cause
Not disclosed
Capacity, 90 days
3 incidents
Affected
Helpdeskmailgun Inbound email processing
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Nov 13, 17:30 UTC
    This incident has been resolved.
  2. Monitoring · Nov 13, 16:48 UTC
    Capacity's mail service seems to have recovered, and we are closely monitoring.
  3. Identified · Nov 13, 16:31 UTC
    Capacity's email service provider has reported an incident resulting in intermittent bounce backs for their email service. We are closely monitoring.

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