Who is down right now

Down now34This week238

34 down now · 238 this week

Capacity · AIApr 17, 2026, 15:58 UTC 6 months ago

Failed Attachments

MinorNot disclosedUpdated 45d ago
Apr 17, 15:58 UTCApr 18, 16:07 UTC
Duration
24h 8m
Impact
Minor
Root cause
Not disclosed
Capacity, 90 days
3 incidents
Affected
Helpdesk
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Apr 18, 16:07 UTC
    This incident has been resolved.
  2. Monitoring · Apr 17, 16:31 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Apr 17, 15:58 UTC
    We are aware of an issue related to Attachments and many users receiving Failed Attachment notifications, our engineering team has identified the issue and are working on a fix.

More from Capacity

Full history
CriticalNov 9, 15:34 UTC
Dev Platform Errorslasted 6h 36m
CriticalSep 25, 13:13 UTC
Capacity Agents Incidentlasted 3h 16m
MajorSep 11, 00:33 UTC
Change to Outbound IP for Dev Platformlasted 51m
CriticalAug 6, 16:27 UTC
Capacity Agents Incidentlasted 2h 44m
CriticalMay 18, 16:12 UTC
Web Concierge Incidentlasted 11h
CriticalMay 13, 16:58 UTC
Users are experiencing difficulties logging into the Capacity Web Console.lasted 1h 42m