Mailgun experiencing delays in processing emails
Nov 28, 16:42 UTCNov 28, 23:51 UTC
Duration
7h 9m
Impact
Minor
Root cause
Not disclosed
Capacity, 90 days
3 incidents
Affected
Helpdesk
Final update
This incident has been resolved.
Timeline
- Resolved · Nov 28, 23:51 UTC
This incident has been resolved.
- Monitoring · Nov 28, 16:42 UTC
Our third party provider Mailgun has been experiencing some delays in processing emails. Events are beginning to process normally now and there will be a longer than usual delay in tickets hitting your Helpdesk. We will continue to monitor this.
More from Capacity
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2513:13 UTC3 days ago | Capacity Agents Incident | critical | 3h 16m |
| Sep 1100:33 UTC2 weeks ago | Change to Outbound IP for Dev Platform | major | 51m |
| Aug 616:27 UTC7 weeks ago | Capacity Agents Incident | critical | 2h 44m |
| May 1816:12 UTC4 months ago | Web Concierge Incident | critical | 11h |
| May 1316:58 UTC4 months ago | Users are experiencing difficulties logging into the Capacity Web Console. | critical | 1h 42m |
| May 720:37 UTC4 months ago | Issue with Articles | critical | 4h 26m |