Incidentsby GlyphIntermittent errors accessing recent tickets in the Helpdesk
Jan 26, 12:55 UTCJan 27, 23:46 UTC
Duration
34h 51m
Impact
Major
Root cause
Not disclosed
Capacity, 90 days
3 incidents
Affected
Helpdesk
Final update
This incident has been resolved.
Timeline
- Resolved · Jan 27, 23:46 UTC
This incident has been resolved.
- Monitoring · Jan 26, 16:30 UTC
A fix has been implemented and we are monitoring. HelpDesk and Kanban boards appear to be functioning as normal.
- Investigating · Jan 26, 15:21 UTC
We are continuing to investigate this issue.
- Investigating · Jan 26, 12:55 UTC
We are currently investigating intermittent errors accessing recent tickets and kanban boards.