Capacity · AIAug 15, 2025, 13:44 UTC

There is an issue with our file service which is preventing users from uploading images.

MajorNot disclosedUpdated 45d ago

Aug 15, 13:44 UTCAug 15, 17:01 UTC

Duration

3h 17m

Impact

Major

Root cause

Not disclosed

Capacity, 90 days

3 incidents

Affected

HelpdeskKnowledge BaseArticles

Final update

A fix has been implemented and we are monitoring the results.

Resolved · Aug 15, 17:01 UTC
A fix has been implemented and we are monitoring the results.
Identified · Aug 15, 16:37 UTC
The issue has been identified and a fix is being implemented.
Investigating · Aug 15, 13:44 UTC
We are currently investigating this issue.