Incidentsby GlyphIssues With Helpdesk Emails
Mar 13, 14:25 UTCMar 13, 20:34 UTC
Duration
6h 9m
Impact
Critical
Root cause
Not disclosed
Capacity, 90 days
3 incidents
Affected
Helpdesk
Final update
This incident has been resolved.
Timeline
- Resolved · Mar 13, 20:34 UTC
This incident has been resolved.
- Monitoring · Mar 13, 14:40 UTC
Services have been restored and inbound emails should now be making their way to the Helpdesk. We will continue to monitor.
- Investigating · Mar 13, 14:25 UTC
We are currently investigating an issue with our email services - inbound emails are currently not being delivered to the Helpdesk, our team is actively working to get to the bottom of the issue.