Concierge - Partial Outage
Dec 19, 20:32 UTCDec 19, 21:35 UTC
Duration
1h 3m
Impact
Minor
Root cause
Not disclosed
Capacity, 90 days
3 incidents
Affected
Concierge
Final update
This incident has been resolved.
Timeline
- Resolved · Dec 19, 21:35 UTC
This incident has been resolved.
- Identified · Dec 19, 20:32 UTC
Guided conversations with certain search cards are experiencing a CARF1 error. We are currently working on a fix.
More from Capacity
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2513:13 UTC3 days ago | Capacity Agents Incident | critical | 3h 16m |
| Sep 1100:33 UTC2 weeks ago | Change to Outbound IP for Dev Platform | major | 51m |
| Aug 616:27 UTC7 weeks ago | Capacity Agents Incident | critical | 2h 44m |
| May 1816:12 UTC4 months ago | Web Concierge Incident | critical | 11h |
| May 1316:58 UTC4 months ago | Users are experiencing difficulties logging into the Capacity Web Console. | critical | 1h 42m |
| May 720:37 UTC4 months ago | Issue with Articles | critical | 4h 26m |