External AI Model Incident
Dec 26, 21:00 UTCDec 27, 02:52 UTC
Duration
5h 52m
Impact
Minor
Root cause
Not disclosed
Capacity, 90 days
3 incidents
Affected
ConciergeKnowledge Base
Final update
This incident has been resolved.
Timeline
- Resolved · Dec 27, 02:52 UTC
This incident has been resolved.
- Investigating · Dec 26, 21:00 UTC
We are currently monitoring an issue with one of our AI partners impacting our customers using any external AI models in the Capacity platform.
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|---|---|---|---|
| Sep 2513:13 UTC3 days ago | Capacity Agents Incident | critical | 3h 16m |
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| May 720:37 UTC4 months ago | Issue with Articles | critical | 4h 26m |