Capacity Console Delays
Sep 10, 13:37 UTCSep 11, 14:35 UTC
Duration
24h 57m
Impact
Minor
Root cause
Not disclosed
Capacity, 90 days
3 incidents
Affected
HelpdeskKnowledge BaseDev PlatformCapacityDBWorkflowsAnalyticsCopilot ConsoleHelp Desk
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 11, 14:35 UTC
This incident has been resolved.
- Monitoring · Sep 10, 14:25 UTC
All issues impacting the page load times of Capacity's Console have been resolved.
- Identified · Sep 10, 13:58 UTC
The issue has been isolated to Capacity's helpdesk, and we continue to work on the resolution. The remainder of Capacity's Console has been restored.
- Investigating · Sep 10, 13:37 UTC
We are currently experiencing an issue with Capacity's Admin Console resulting in page load delays.
More from Capacity
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2513:13 UTC3 days ago | Capacity Agents Incident | critical | 3h 16m |
| Sep 1100:33 UTC2 weeks ago | Change to Outbound IP for Dev Platform | major | 51m |
| Aug 616:27 UTC7 weeks ago | Capacity Agents Incident | critical | 2h 44m |
| May 1816:12 UTC4 months ago | Web Concierge Incident | critical | 11h |
| May 1316:58 UTC4 months ago | Users are experiencing difficulties logging into the Capacity Web Console. | critical | 1h 42m |
| May 720:37 UTC4 months ago | Issue with Articles | critical | 4h 26m |