Incidentsby GlyphOutbound Emails
May 14, 18:38 UTCMay 14, 22:01 UTC
Duration
3h 23m
Impact
Major
Root cause
Not disclosed
Capacity, 90 days
3 incidents
Affected
HelpdeskHelp Desk
Final update
A fix has been implemented by our partner. Outbound emails that were queued during the incident are now sending. We will continue to monitor.
Timeline
- Resolved · May 14, 22:01 UTC
A fix has been implemented by our partner. Outbound emails that were queued during the incident are now sending. We will continue to monitor.
- Identified · May 14, 21:06 UTC
Our partner is continuing to work on a fix for this issue. We will continue to update our status page.
- Identified · May 14, 20:01 UTC
One of Capacity's mail service partners is currently experiencing an outage. We are working closely with this partner to resolve.
- Investigating · May 14, 18:38 UTC
Capacity is currently investigating an issue with outbound emails.