Issue Assembling Claims
Oct 2, 12:22 UTCOct 2, 17:49 UTC
Duration
5h 27m
Impact
Major
Root cause
Not disclosed
CareCloud, 90 days
7 incidents
Affected
Claims
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 2, 17:49 UTC
This incident has been resolved.
- Monitoring · Oct 2, 13:12 UTC
The Product Team has implemented a fix, and claims should now be assembling to the Outbox successfully. We are currently monitoring the results to ensure stability. We apologize for any inconvenience this may have caused. If you continue to experience issues, please contact our Support Team at (866) 931-3832 for further assistance.
- Investigating · Oct 2, 12:22 UTC
We have received reports of users experiencing issues when attempting to assemble claims to the Outbox. Our team is actively investigating and will provide an update as soon as possible. Thank you for your patience.
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