Who is down right now

27 down now · 256 this week

CareCloud outage history and postmortems

Cloud and hosting · 8 incidents in 90 days · 99.14% implied uptime · last 4d ago

Status page Compare with...

Ongoing now · 2

Checked 3h 19m ago
Long-running, still open (none started in the last 7 days)· 2
  • NoticeCommunity

    27d agoWe are currently implementing security updates related to user access across the platform. As we work through these updates, some users may experience changes in their ability to access certain features or functions....

  • NoticeCommunity

    126d agoTo ensure full functionality and access to connected devices and services using the CareCloud web experience, please confirm that the following browser settings are enabled: Google Chrome / Microsoft Edge - Access apps...

History

MinorNov 5, 16:33 UTC
Incoming Electronic Prescription Refill Requestslasted 27h 58m
CriticalOct 26, 18:29 UTC
Third Party E-Faxing vendor experiencing service issueslasted 18h 41m
MajorOct 15, 14:46 UTC
Document and Report Generationlasted 22h 34m
NoticeOngoingOct 13, 15:51 UTC
Security Updates Related to User Accessstill open
MinorOct 13, 12:20 UTC
Claims Not Automatically Generatinglasted 25h 59m
MajorSep 17, 19:25 UTC
Issue with Printing/Generating documents in CareCloudlasted 6d 17h
NoticeSep 14, 16:33 UTC
Important Notice to MIPS Enrolleeslasted 22d 20h
CriticalSep 11, 12:54 UTC
Issues with Printing/Generating documents within CareCloudlasted 3d 2h
NoticeOngoingJul 6, 15:10 UTC
Permissions needed for seamless use of the CareCloud Web experiencestill open
NoticeJul 1, 15:42 UTC
Issue with Scanner Plugin with the Web Browser version of CareCloudlasted 4d 23h
MinorApr 15, 00:18 UTC
Issues with Errors in the Charts Applicationlasted 20h 43m
MinorApr 13, 12:51 UTC
Issues within the CareCloud Applicationlasted 2d 8h
MajorApr 1, 15:51 UTC
RCM Processing Issue Impacting Claims Assembly and Remittance Postinglasted 8d 4h
MajorMar 31, 00:33 UTC
Service Interruption Impacting Eligibility, Claims, and Remittances (Commercial Payers)lasted 3d 12h
CriticalMar 20, 12:35 UTC
Eligibility Verification Issuelasted 6d 8h
MajorMar 16, 15:19 UTC
Issue with Analytics Applicationlasted 2d 5h
MajorMar 15, 14:58 UTC
CareCloud Applasted 3d 5h
CriticalMar 12, 15:16 UTC
Issues with loading CareCloud applicationlasted 25h 6m
MajorMar 3, 16:49 UTC
Issues with errors and slowness in CareCloud Applasted 25h 45m
MinorFeb 20, 13:59 UTC
Issue Posting Batch within Remittance Applasted 11h 19m
MinorFeb 13, 15:21 UTC
Issue with checking patients into Breeze platformlasted 6d 4h
MajorJan 28, 17:15 UTC
Issue with Analytic Reportslasted 24h 13m
MajorJan 26, 13:46 UTC
Issue with Analytic Reportslasted 6h 6m
CriticalJan 23, 13:43 UTC
Issues logging into CareCloudlasted 6h 59m
MinorJan 5, 16:44 UTC
Issue with Breeze forms not appearing in CareCloudlasted 27h 50m
MinorDec 22, 2025, 15:10 UTC
Issue with Claims returning with Failed Statuslasted 14d 1h
MajorDec 8, 2025, 21:36 UTC
Faxing Issues within CareCloudlasted 10d 23hDependency
MinorNov 26, 2025, 15:19 UTC
Remittance Issueslasted 7d 3h
MinorNov 21, 2025, 16:07 UTC
Issue with Nightly Processlasted 3d 23h
CriticalNov 19, 2025, 20:39 UTC
'Microsoft' Windows Defender Security Intelligence Updatelasted 78d
MinorNov 12, 2025, 13:19 UTC
Issue with Remittance Postinglasted 5d 4hNetwork
NoticeNov 5, 2025, 13:25 UTC
Issues with Logging in and Errors in the systemlasted 6h 6m
MajorOct 28, 2025, 17:08 UTC
Charts App Issueslasted 3h 55m
CriticalOct 20, 2025, 16:37 UTC
Issues with TalkDesk (Call management system)lasted 19h 40m
CriticalOct 20, 2025, 13:30 UTC
Issues with Errors in CareCloudlasted 46h 22mDependency
MajorOct 17, 2025, 19:08 UTC
Issue with Medicare Eligibilitylasted 11d 1h
NoticeOct 16, 2025, 16:42 UTC
Resolved: Errors in the Systemlasted 5h 48m
MinorOct 15, 2025, 20:09 UTC
Intermittent issues with outbound E-faxlasted 5d 16h
MajorOct 6, 2025, 17:00 UTC
Issue with Errors and Logging into CareCloudlasted 3h 12m
MajorOct 2, 2025, 17:50 UTC
Issues with E-prescribinglasted 24h 16m

Breach disclosures

About CareCloud

CareCloud, Inc. is a publicly traded American healthcare information technology company that provides services, to healthcare providers and hospitals. The Company maintains its headquarters in Somerset, New Jersey, and employs approximately 4,000 workers worldwide.

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

Cloud and hosting median
18h 35m

CareCloud: 18h 35m weighted downtime in range, category median 48m.

8 incidents, 4 major or critical, 13d 18h of incident time (11d 13h major or critical, 2d 5h partial), longest 7d, implied uptime 99.14%, between Aug 12, 2026 and Nov 9, 2026.

Stated causes

47 incidents with no cause stated.

Across Glyph:Company profilePaydaysUptime

Questions

Is CareCloud down right now?

Check CareCloud's own status page at https://status.carecloud.com for the live state. This page shows CareCloud's incident history from that page; the most recent incident started 2026-11-05: "Incoming Electronic Prescription Refill Requests".

How often does CareCloud have outages?

CareCloud posted 8 incidents in the last 90 days and 31 in the last year, 4 of them major or critical in the last 90 days. The median incident lasted 27h 58m.

When was CareCloud's last major outage?

2026-10-26: "Third Party E-Faxing vendor experiencing service issues", lasting 18h 41m.

What usually causes CareCloud incidents?

Where CareCloud explained the cause, the most common was third-party dependency (2 incidents). Most status updates do not name a cause.