CareCloud · Cloud and hostingOct 15, 2026, 14:46 UTC

Document and Report Generation

MajorNot disclosedUpdated 7h ago

Oct 15, 14:46 UTCOct 16, 13:20 UTC

Duration

22h 34m

Impact

Major

Root cause

Not disclosed

CareCloud, 90 days

7 incidents

Affected

AnalyticsDocuments

Final update

This incident has been resolved.

Resolved · Oct 16, 13:20 UTC
This incident has been resolved.
Monitoring · Oct 15, 15:19 UTC
The Product team has implemented a fix for the issue affecting document generation, printing, and report generation within CareCloud. These functions should now be working as expected. Our team is actively monitoring the system to ensure stability and confirm that functionality remains restored. Thank you for your patience and understanding.
Investigating · Oct 15, 14:46 UTC
We are currently investigating an issue affecting the generation of documents and reports within CareCloud. Our team is actively working to identify the cause and restore normal functionality. We will provide additional updates as more information becomes available. Thank you for your patience and understanding.