CareCloud · Cloud and hostingOct 28, 2025, 17:08 UTC

Charts App Issues

MajorNot disclosedUpdated 7h ago

Oct 28, 17:08 UTCOct 28, 21:03 UTC

Duration

3h 55m

Impact

Major

Root cause

Not disclosed

CareCloud, 90 days

7 incidents

Affected

Charts

Final update

This incident has been resolved.

Resolved · Oct 28, 21:03 UTC
This incident has been resolved.
Monitoring · Oct 28, 17:27 UTC
A fix has been implemented, and the Charts app should now be running optimally. Our team is monitoring the system to ensure continued stability. Thank you for your patience. If you encounter any further issues in the Charts application, please reach out to our Support Center for assistance at (866) 931-3832.
Investigating · Oct 28, 17:08 UTC
We have received reports of issues in the Charts app affecting multiple functions. Our product team is currently investigating the matter and monitoring system performance. We will provide further updates shortly as more information becomes available.