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CareCloud · Cloud and hostingApr 15, 2026, 00:18 UTC 6 months ago

Issues with Errors in the Charts Application

MinorNot disclosedUpdated 7h ago
Apr 15, 00:18 UTCApr 15, 21:00 UTC
Duration
20h 43m
Impact
Minor
Root cause
Not disclosed
CareCloud, 90 days
7 incidents
Affected
Charts
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Apr 15, 21:00 UTC
    This incident has been resolved.
  2. Monitoring · Apr 15, 12:12 UTC
    Our Engineering team implemented a fix late last night to address the errors within the Charts application. These issues should now be resolved, and users should no longer experience related errors. If you continue to experience any errors within the Charts Application, please reach out to the Support Center to investigate further. Our team is actively monitoring the system to ensure continued stability. Thank you for your patience while we worked to resolve this issue.
  3. Investigating · Apr 15, 00:18 UTC
    We have received reports of errors occurring within the Charts application, including “Something went wrong” messages. Our Engineering team is actively reviewing the issue and working toward a resolution. We will provide additional updates as more information becomes available.

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