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CareCloud · Cloud and hostingJul 6, 2026, 15:10 UTC 4 months ago

Permissions needed for seamless use of the CareCloud Web experience

InformationalNot disclosedUpdated 7h ago
Jul 6, 15:10 UTCOngoing
Duration
Ongoing
Impact
Informational
Root cause
Not disclosed
CareCloud, 90 days
7 incidents
Affected
Community
Status page

Final update

To ensure full functionality and access to connected devices and services using the CareCloud web experience, please confirm that the following browser settings are enabled: Google Chrome / Microsoft Edge - Access apps on your device - Pop-ups and redirects Safari on Mac Safari handles these permissions a little differently. Please make sure the following are allowed: - Pop-up windows - Any prompted permissions needed to access connected devices or external applications If these settings are not enabled, certain features may not work as expected

Timeline

  1. Identified · Jul 6, 15:10 UTC
    To ensure full functionality and access to connected devices and services using the CareCloud web experience, please confirm that the following browser settings are enabled: Google Chrome / Microsoft Edge - Access apps on your device - Pop-ups and redirects Safari on Mac Safari handles these permissions a little differently. Please make sure the following are allowed: - Pop-up windows - Any prompted permissions needed to access connected devices or external applications If these settings are not enabled, certain features may not work as expected

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