Incidentsby GlyphIssues with errors and slowness in CareCloud App
Mar 3, 16:49 UTCMar 4, 18:34 UTC
Duration
25h 45m
Impact
Major
Root cause
Not disclosed
CareCloud, 90 days
7 incidents
Affected
CommunityCharts
Final update
This incident has been resolved.
Timeline
- Resolved · Mar 4, 18:34 UTC
This incident has been resolved.
- Monitoring · Mar 3, 16:59 UTC
The Product team has implemented a fix, and system performance is normalizing. Users should no longer experience slowness or error messages. The team will continue to closely monitor all areas to ensure ongoing stability. Thank you for your patience and understanding.
- Investigating · Mar 3, 16:49 UTC
We are currently receiving reports of system slowness and error messages. The Product team is actively investigating the issue to determine the root cause and restore optimal performance as quickly as possible. We will provide updates as more information becomes available. Thank you for your patience and understanding.
More from CareCloud
Full historyThird Party E-Faxing vendor experiencing service issueslasted 18h 41mDocument and Report Generationlasted 22h 34mSecurity Updates Related to User Accessstill openClaims Not Automatically Generatinglasted 25h 59mIssue with Printing/Generating documents in CareCloudlasted 6d 17hImportant Notice to MIPS Enrolleeslasted 22d 20h