Incidentsby GlyphIssue with Analytic Reports
Jan 28, 17:15 UTCJan 29, 17:28 UTC
Duration
24h 13m
Impact
Major
Root cause
Not disclosed
CareCloud, 90 days
7 incidents
Affected
Analytics
Final update
This incident has been resolved.
Timeline
- Resolved · Jan 29, 17:28 UTC
This incident has been resolved.
- Monitoring · Jan 28, 17:57 UTC
If you still encounter any issues with running an Analytic report, please Close and Reopen your Business Entity within the CareCloud application. We are continuing to monitor the system to ensure stability.
- Monitoring · Jan 28, 17:43 UTC
The team has implemented a fix for the issue impacting analytic reports, and report functionality should now be working correctly. We are continuing to monitor the system to ensure stability.
- Investigating · Jan 28, 17:15 UTC
We have received reports of users being unable to run analytic reports due to an error when attempting to do so. The team is currently investigating the issue and will provide updates as more information becomes available.
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