Incidentsby GlyphIssues with users receiving errors and not being abler to login to system
Sep 19, 12:17 UTCSep 19, 15:56 UTC
Duration
3h 38m
Impact
Critical
Root cause
Not disclosed
CareCloud, 90 days
7 incidents
Affected
AnalyticsCommunityCharts
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 19, 15:56 UTC
This incident has been resolved.
- Monitoring · Sep 19, 12:39 UTC
A fix has been implemented, and users should now be able to log in without issue. We are currently monitoring the system for stability. If you continue to experience problems, please restart your application. Should the issue persist after restarting, contact our Support Team for further assistance at (866) 931-3832.
- Investigating · Sep 19, 12:17 UTC
We are receiving reports of users experiencing errors in the system as well as errors when attempting to log in to the system. Our team is actively investigating the issue and will provide an update shortly. Thank you for your patience.
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