Incidentsby GlyphIssue with Breeze forms not appearing in CareCloud
Jan 5, 16:44 UTCJan 6, 20:33 UTC
Duration
27h 50m
Impact
Minor
Root cause
Not disclosed
CareCloud, 90 days
7 incidents
Affected
Breeze
Final update
This incident has been resolved.
Timeline
- Resolved · Jan 6, 20:33 UTC
This incident has been resolved.
- Monitoring · Jan 5, 18:37 UTC
The team has identified the issue and implemented changes to correct documents populating within the system. The processing queue has been completed, and all documents should now be populating correctly. We are continuing to monitor the system to ensure full stability.
- Investigating · Jan 5, 16:44 UTC
The team is currently investigating an issue where Breeze forms are not populating within the CareCloud application after patients complete the check-in process.
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