Incidentsby GlyphInterface issues
Jul 22, 16:00 UTCJul 22, 18:04 UTC
Duration
2h 5m
Impact
Major
Root cause
Not disclosed
CareCloud, 90 days
7 incidents
Affected
Interfaces
Final update
This has been resolved and there should no longer be any issue with anything related to an interface. If you encounter any further issues, please reach out to the Support Center for troubleshooting
Timeline
- Resolved · Jul 22, 18:04 UTC
This has been resolved and there should no longer be any issue with anything related to an interface. If you encounter any further issues, please reach out to the Support Center for troubleshooting
- Monitoring · Jul 22, 17:26 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Jul 22, 16:00 UTC
We are currently experiencing technical issues with the Charges Inbound and Demographics & Appointments Outbound interfaces, causing them to be temporarily unavailable. Lab interfaces remain operational. Our teams are actively investigating the issue, and we will provide updates as soon as more information becomes available. We appreciate your patience and understanding.
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