Claims Submission Delay

Final update

All claims impacted by last night’s technical issue have now been successfully submitted. We apologize for the inconvenience this may have caused and appreciate your patience while we worked to resolve the matter.

1. Resolved · Sep 4, 13:25 UTC
   All claims impacted by last night’s technical issue have now been successfully submitted. We apologize for the inconvenience this may have caused and appreciate your patience while we worked to resolve the matter.
2. Identified · Sep 3, 14:58 UTC
   Team has figured out the issue - Recommending we can generate claims. But we have to wait for 8 PM.
3. Investigating · Sep 3, 14:00 UTC
   We experienced a technical issue last night that prevented our scheduled jobs from running, which caused claims not to be submitted as expected. We sincerely apologize for this disruption. The queued claims are being prioritized and will be submitted today. Our team is actively monitoring the process to ensure timely completion and to prevent recurrence. Thank you for your patience and understanding.