CareCloud · Cloud and hostingSep 25, 2025, 18:27 UTC

Issues with Analytic reports

CriticalNot disclosedUpdated 7h ago

Sep 25, 18:27 UTCSep 26, 12:18 UTC

Duration

17h 51m

Impact

Critical

Root cause

Not disclosed

CareCloud, 90 days

7 incidents

Affected

Analytics

Final update

This incident has been resolved.

Resolved · Sep 26, 12:18 UTC
This incident has been resolved.
Monitoring · Sep 25, 20:54 UTC
The team has implemented a fix for the Analytics application, and reporting should now be functioning as expected. We are continuing to monitor the results to ensure stability. If you continue to experience any issues, please contact our Support Team at (866) 931-3832 for further assistance.
Investigating · Sep 25, 18:27 UTC
We have received reports of errors in the Analytics area, where reports are not returning as expected. Our team is actively working on a resolution and will provide an update as soon as possible. Thank you for your patience