Issue with checking patients into Breeze platform

Final update

This incident has been resolved.

1. Resolved · Feb 19, 20:17 UTC
   This incident has been resolved.
2. Monitoring · Feb 17, 13:17 UTC
   The team has implemented a fix for the issue impacting patient check-in within the Breeze platform related to the error message: “The data could not be read because it is missing.” Check-in functionality should now be operating as expected. We are actively monitoring the system to ensure continued stability. Thank you for your patience.
3. Investigating · Feb 13, 15:21 UTC
   We are currently receiving reports of users being unable to check in patients within the Breeze platform and encountering the error message: “The data could not be read because it is missing.” The team is actively investigating the issue and will provide updates as more information becomes available. Thank you for your patience.