Incidentsby GlyphIssue with Nightly Process
Nov 21, 16:07 UTCNov 25, 15:22 UTC
Duration
3d 23h
Impact
Minor
Root cause
Not disclosed
CareCloud, 90 days
7 incidents
Affected
ClaimsRemittance
Final update
This incident has been resolved.
Timeline
- Resolved · Nov 25, 15:22 UTC
This incident has been resolved.
- Monitoring · Nov 21, 20:38 UTC
The issue has been identified and should be resolved. The team has deployed a fix, and the nightly Remittance Posting process is expected to run properly tonight. We will continue to monitor the process to ensure ongoing stability. Thank you for your patience.
- Identified · Nov 21, 16:07 UTC
Our teams have identified an issue with the overnight batch processes and are currently investigating. Potential impacts include remittance batch posting, claims submission and charge posting. We will provide status updates as they become available
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