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New Relic · Data and observabilityApr 9, 2026, 09:51 UTC 7 months ago

Synthetics Manager

MinorNot disclosedUpdated 47d ago
Apr 9, 09:51 UTCApr 9, 20:46 UTC
Duration
10h 55m
Impact
Minor
Root cause
Not disclosed
New Relic, 90 days
12 incidents
Affected
Synthetics : USUI : US - Synthetics : US
Status page

Final update

Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

Timeline

  1. Resolved · Apr 9, 20:46 UTC
    Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
  2. Monitoring · Apr 9, 16:48 UTC
    Between 02:34 UTC and 16:45 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
  3. Monitoring · Apr 9, 14:05 UTC
    Our team has now issued a fix and are monitoring the issue.
  4. Identified · Apr 9, 12:28 UTC
    We have identified the issue and working on a solution
  5. Investigating · Apr 9, 09:51 UTC
    Some customers in the US region may be experiencing delayed Synthetics Checks execution data in queries with Synthetics Job Manager.

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