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New Relic · Data and observabilityNov 2, 2026, 02:32 UTC today

Synthetics Ping Monitor Processing Delays in Multiple Regions

MajorNot disclosedUpdated 2h ago
Nov 2, 02:32 UTCOngoing
Duration
Ongoing
Impact
Major
Root cause
Not disclosed
New Relic, 90 days
10 incidents
Affected
Synthetics : EuropeAlert Notifications : Europe - Synthetics : EuropeData Ingest : Europe - Synthetics : Europe
Status page

Final update

Our engineering teams continue to actively investigate the processing delays affecting Synthetic ping monitors in ap-south-1, ca-central-1, us-east-1, eu-north-1, eu-south-1, and eu-west-3.

Timeline

  1. Investigating · Nov 2, 03:27 UTC
    Our engineering teams continue to actively investigate the processing delays affecting Synthetic ping monitors in ap-south-1, ca-central-1, us-east-1, eu-north-1, eu-south-1, and eu-west-3.
  2. Investigating · Nov 2, 02:32 UTC
    We are currently investigating processing delays affecting Synthetic ping monitors across several regions (ap-south-1, ca-central-1, us-east-1, eu-north-1, eu-south-1, and eu-west-3). As a result, users may experience dropped or delayed ping monitor execution and an overall decrease in Synthetic throughput in these specific locations. Other synthetic monitor types (scripted, browser) remain unaffected at this time. We will provide an update as soon as more details become available.

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