Incidentsby GlyphData Irregularities in US Region
Nov 2, 13:43 UTCNov 2, 14:06 UTC
Duration
23m
Impact
Major
Root cause
Not disclosed
New Relic, 90 days
11 incidents
Affected
Browser Agent : USMobile Agent : USData Ingest : US - Browser Agent : USData Ingest : US - Mobile Agent : US
Final update
Between 13:09 and 13:58 UTC on November 2nd, we experienced an issue in the US region where some customers may have experienced a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. The issue is now resolved and our services are operating as expected.
Timeline
- Resolved · Nov 2, 14:06 UTC
Between 13:09 and 13:58 UTC on November 2nd, we experienced an issue in the US region where some customers may have experienced a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. The issue is now resolved and our services are operating as expected.
- Investigating · Nov 2, 13:45 UTC
We are investigating an issue where some customers in the US region may experience a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Our engineering teams are engaged and are actively working to resolved the issue.
- Investigating · Nov 2, 13:43 UTC
We are investigating an issue where some customers in the US region may experience a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Our engineering teams are engaged and are actively working to resolved the issue.
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