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New Relic outage history and postmortems

Data and observability · 10 incidents in 90 days · 100% implied uptime · last 4h ago

Status page Compare

Incidents

54 on file
StartedIncidentDuration
Sep 2503:56 UTCSRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)'0m
Sep 2503:55 UTCSRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)'0m
Sep 2502:34 UTCSRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)'1h 10m
Sep 2502:23 UTCPotential Service InterruptionOngoing
Sep 2208:55 UTCTest Incident - Public Status Page -ImpactIQ1m
Sep 1610:08 UTCSalesforce Service Disruption5h 32m
Sep 1600:14 UTCData Irregularities for EU Region0m
Aug 309:58 UTCIssues loading Alerts and Activity page17m
Jul 1710:21 UTCE2M (Events-2-Metrics) authorization issues0m
Jul 608:23 UTCDelay of Entity Relationship Data0m
May 1816:25 UTCAlerts and Data Irregularities - US and EU region0m
May 1500:06 UTCUI and Data Irregularities - US Region1h 38m
Apr 1312:49 UTCIssue when querying live edge data in the US region2h 28m
Apr 909:51 UTCSynthetics Manager10h 55m
Mar 2405:22 UTCNrComputeUsage is 0 for ScannedEvents5h 10m
Mar 2015:52 UTCData Irregularities - US Region18m
Mar 300:19 UTCData Irregularities2h 40m
Mar 207:06 UTCDelay in executing synthetics monitors2h 36m
Feb 1810:06 UTCCharts not showing on Dashboards0m
Feb 516:20 UTCDistributed Tracing Errors for US and EU Regions1h 2m
Jan 2122:23 UTCAlert Irregularities - US2h 23m
Jan 1215:21 UTCData and UI Irregularities - US and EU regions2h 49m
Dec 1823:30 UTCAlert Irregularities in the US Region2h 51m
Nov 1911:48 UTCData Irregularities - EU Region1h 3m
Nov 1812:34 UTCUI Irregularities in EU Region7h 45m
Oct 2008:40 UTCData Irregularities - US and EU region12h 54m
Oct 1016:00 UTCData Irregularities - US Region4h 12m
Oct 717:04 UTCData Irregularities - US Region1h 45m
Sep 2622:42 UTCDelays in data and alerts in EU/US0m
Sep 2516:15 UTCData Irregularities in the EU region0m
Sep 912:52 UTCSynthetics Irregularities - US Region2h 22m
Sep 814:21 UTCAPM and Browser Summary Page Irregularities in US Region20m
Sep 211:49 UTCMetrics Delay for Some GCP and AWS EU Accounts1h 26m
Aug 715:00 UTCData Irregularities in the US and EU Region42m
Jun 1219:31 UTCWidespread Internet Disruptions impacting New Relic Services1h 28m
May 2520:52 UTCData and Alert Irregularities in the US Region0m
May 2501:34 UTCAPM Data and Alert Irregularities in the US Region1h 27m
May 2406:09 UTCAPM Dashboards lag in US region, no impact to alerts1h 37m
Apr 1614:58 UTCUI Irregularities and Alert Degradation in US Region1h 52m
Mar 1818:50 UTCData Irregularities in the EU Region45m
About New Relic

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

Data and observability median
2h 52m

New Relic: 0m weighted downtime in range, category median 2h 52m.

10 incidents, 1 major or critical, 18m of incident time (1m major or critical, 17m partial), longest 5h 32m, implied uptime 100%, between Jun 28, 2026 and Sep 25, 2026.

Across fru.dev:Company profileComplianceChangefeedUptime

Questions

Is New Relic down right now?

Check New Relic's own status page at https://status.newrelic.com for the live state. This page shows New Relic's incident history from that page; the most recent incident started 2026-09-25: "SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)'".

How often does New Relic have outages?

New Relic posted 10 incidents in the last 90 days and 30 in the last year, 1 of them major or critical in the last 90 days. The median incident lasted 0m.

When was New Relic's last major outage?

2026-09-22: "Test Incident - Public Status Page -ImpactIQ", lasting 1m.

What usually causes New Relic incidents?

New Relic's status updates in this period do not name a root cause.

Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.

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