Who is down right now

20 down now · 248 this week

New Relic outage history and postmortems

Data and observability · San Francisco, US · 12 incidents in 90 days · 99.97% implied uptime · last 5d ago

Status page Compare with...

Ongoing now

Checked 1h 35m ago
Long-running, still open (none started in the last 7 days)· 1
  • Potential Service InterruptionInvestigating45 days
    Notice

    45d agoWe are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

History

NoticeNov 4, 01:46 UTC
Data and Alerts Irregularities for US Regionlasted 0m
MajorNov 2, 13:43 UTC
Data Irregularities in US Regionlasted 23m
MinorNov 2, 02:32 UTC
Synthetics Ping Monitor Processing Delays in Multiple Regionslasted 1h 46m
MajorOct 28, 09:33 UTC
Next-Gen Entity Platform Issueslasted 9m
MajorSep 25, 19:57 UTC
Data Irregularities for US regionlasted 2h 36m
NoticeSep 25, 03:56 UTC
New Relic UI errorslasted 0m
NoticeSep 25, 03:55 UTC
SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)'lasted 0m
NoticeSep 25, 02:34 UTC
SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)'lasted 1h 10m
NoticeOngoingSep 25, 02:23 UTC
Potential Service Interruptionstill open
MajorSep 22, 08:55 UTC
Test Incident - Public Status Page -ImpactIQlasted 1m
NoticeSep 16, 10:08 UTC
Salesforce Service Disruptionlasted 5h 32m
NoticeSep 16, 00:14 UTC
Data Irregularities for EU Regionlasted 0m
MinorAug 3, 09:58 UTC
Issues loading Alerts and Activity pagelasted 17m
NoticeJul 17, 10:21 UTC
E2M (Events-2-Metrics) authorization issueslasted 0m
NoticeJul 6, 08:23 UTC
Delay of Entity Relationship Datalasted 0m
NoticeMay 18, 16:25 UTC
Alerts and Data Irregularities - US and EU regionlasted 0m
MajorMay 15, 00:06 UTC
UI and Data Irregularities - US Regionlasted 1h 38m
MinorApr 13, 12:44 UTC
Issue when querying live edge data in the US regionlasted 2h 34m
MinorApr 9, 09:51 UTC
Synthetics Managerlasted 10h 55m
NoticeMar 24, 05:22 UTC
NrComputeUsage is 0 for ScannedEventslasted 5h 10m
MinorMar 20, 15:52 UTC
Data Irregularities - US Regionlasted 18m
MajorMar 3, 00:19 UTC
Data Irregularitieslasted 2h 40m
MinorMar 2, 07:06 UTC
Delay in executing synthetics monitorslasted 2h 36m
NoticeFeb 18, 10:06 UTC
Charts not showing on Dashboardslasted 0m
MinorFeb 5, 16:20 UTC
Distributed Tracing Errors for US and EU Regionslasted 1h 2m
MinorJan 21, 22:23 UTC
Alert Irregularities - USlasted 2h 23m
MajorJan 12, 15:21 UTC
Data and UI Irregularities - US and EU regionslasted 2h 49m
MajorDec 18, 2025, 23:30 UTC
Alert Irregularities in the US Regionlasted 2h 51m
MinorNov 19, 2025, 11:48 UTC
Data Irregularities - EU Regionlasted 1h 3m
NoticeNov 18, 2025, 12:34 UTC
UI Irregularities in EU Regionlasted 7h 45m
MinorOct 20, 2025, 08:40 UTC
Data Irregularities - US and EU regionlasted 12h 54m
MajorOct 10, 2025, 16:00 UTC
Data Irregularities - US Regionlasted 4h 12m
MinorOct 7, 2025, 17:04 UTC
Data Irregularities - US Regionlasted 1h 45m
NoticeSep 26, 2025, 22:42 UTC
Delays in data and alerts in EU/USlasted 0m
NoticeSep 25, 2025, 16:15 UTC
Data Irregularities in the EU regionlasted 0m
MinorSep 9, 2025, 12:52 UTC
Synthetics Irregularities - US Regionlasted 2h 22m
MinorSep 8, 2025, 14:21 UTC
APM and Browser Summary Page Irregularities in US Regionlasted 20m
MinorSep 2, 2025, 11:49 UTC
Metrics Delay for Some GCP and AWS EU Accountslasted 1h 26m
MinorAug 7, 2025, 15:00 UTC
Data Irregularities in the US and EU Regionlasted 42m
NoticeJun 12, 2025, 19:31 UTC
Widespread Internet Disruptions impacting New Relic Serviceslasted 1h 28m
About New Relic

New Relic, Inc. is an American web tracking and analytics company based in San Francisco. The company's cloud-based software allows websites and mobile apps to track user interactions and service operators' software and hardware performance.

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

Data and observability median
1h 44m

New Relic: 41m weighted downtime in range, category median 1h 44m.

12 incidents, 4 major or critical, 4h 55m of incident time (3h 9m major or critical, 1h 46m partial), longest 5h 32m, implied uptime 99.97%, between Aug 12, 2026 and Nov 9, 2026.

Across Glyph:Company profileCompliancePaydaysChangefeedUptime

Questions

Is New Relic down right now?

Check New Relic's own status page at https://status.newrelic.com for the live state. This page shows New Relic's incident history from that page; the most recent incident started 2026-11-04: "Data and Alerts Irregularities for US Region".

How often does New Relic have outages?

New Relic posted 12 incidents in the last 90 days and 30 in the last year, 4 of them major or critical in the last 90 days. The median incident lasted 9m.

When was New Relic's last major outage?

2026-11-02: "Data Irregularities in US Region", lasting 23m.

What usually causes New Relic incidents?

New Relic's status updates in this period do not name a root cause.