Incidentsby GlyphData Irregularities - EU Region
Nov 19, 11:48 UTCNov 19, 12:52 UTC
Duration
1h 3m
Impact
Minor
Root cause
Not disclosed
New Relic, 90 days
12 incidents
Affected
APM Agent : EuropeBrowser Agent : EuropeEvent API : EuropeIncident Intelligence API : EuropeInfrastructure Agent : EuropeLog API : EuropeMetric API : EuropeMobile Agent : EuropeOTLP API : EuropeTrace API : EuropeSynthetics : EuropeData Ingest : Europe - APM Agent : EuropeData Ingest : Europe - Browser Agent : EuropeData Ingest : Europe - Event API : Europe
Final update
Between 11:15 UTC and 12:40 UTC on November 19, some customers in the EU region may have experienced difficulties in data ingest. We have investigated and resolved this service interruption and impacted services have returned to normal operations
Timeline
- Resolved · Nov 19, 12:52 UTC
Between 11:15 UTC and 12:40 UTC on November 19, some customers in the EU region may have experienced difficulties in data ingest. We have investigated and resolved this service interruption and impacted services have returned to normal operations
- Monitoring · Nov 19, 12:34 UTC
Some customers in the EU region have reported recovery of data ingest.
- Monitoring · Nov 19, 12:19 UTC
Some customers in the EU region have reported recovery of data ingest.
- Identified · Nov 19, 12:16 UTC
We have engaged our Product Management Team to assist with further investigation and are evaluating additional mitigation efforts.
- Investigating · Nov 19, 11:48 UTC
We are investigating an issue with data ingest