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New Relic · Data and observabilitySep 25, 2026, 02:34 UTC

SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)'

InformationalNot disclosedUpdated 5h ago
Sep 25, 02:34 UTCSep 25, 03:44 UTC
Duration
1h 10m
Impact
Informational
Root cause
Not disclosed
New Relic, 90 days
10 incidents
Affected
Not listed by the vendor.
Status page

Final update

Between 01:10 UTC and 03:35 UTC on September 25th, some customers in the US EU and JP region may have experienced some intermittent UI navigation errors. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

Timeline

  1. Resolved · Sep 25, 03:44 UTC
    Between 01:10 UTC and 03:35 UTC on September 25th, some customers in the US EU and JP region may have experienced some intermittent UI navigation errors. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
  2. Investigating · Sep 25, 02:57 UTC
    We are currently investigating some intermittent UI navigation errors in the EU region. Data ingest and alert notifications are not impacted at this time.
  3. Investigating · Sep 25, 02:34 UTC
    We are investigating an issue with New relic UI for EU region

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