Delayed alert notifications for the EU region
Dec 5, 23:20 UTCDec 6, 02:19 UTC
Duration
2h 59m
Impact
Minor
Root cause
Not disclosed
New Relic, 90 days
10 incidents
Affected
APM : EuropeBrowser : EuropeInfrastructure : EuropeLogs : EuropeMobile : EuropeNRQL : EuropeServerless : EuropeSynthetics : EuropeAlert Notifications : Europe - APM : EuropeAlert Notifications : Europe - Browser : EuropeAlert Notifications : Europe - Infrastructure : EuropeAlert Notifications : Europe - Logs : EuropeAlert Notifications : Europe - Mobile : EuropeAlert Notifications : Europe - NRQL : Europe
Final update
Between 22:51 UTC on Wednesday, December 5th and 02:16 UTC on December 6th, some customers in the EU region may have experienced delayed or missing alert notifications. Data processing for affected data may have been impacted. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Timeline
- Resolved · Dec 6, 02:19 UTC
Between 22:51 UTC on Wednesday, December 5th and 02:16 UTC on December 6th, some customers in the EU region may have experienced delayed or missing alert notifications. Data processing for affected data may have been impacted. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
- Identified · Dec 6, 01:35 UTC
The issue has been identified and a fix is being implemented. Some customers in the EU region may experience delayed or missing alert notifications. Data ingest is not impacted at this time.
- Investigating · Dec 6, 00:23 UTC
We are continuing to investigate an issue where some customers in the EU region may experience delayed alert notifications. Data ingest is not impacted at this time.
- Investigating · Dec 5, 23:25 UTC
Some customers in the EU region may intermittently experience delayed alert notifications. Data ingest is not impacted at this time. We are continuing to investigate this issue.
- Investigating · Dec 5, 23:20 UTC
Some customers in the EU region may intermittently experience delayed alert notifications. Data ingest is not impacted at this time.
More from New Relic
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2503:56 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 0m |
| Sep 2503:55 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 0m |
| Sep 2502:34 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 1h 10m |
| Sep 2502:23 UTC | Potential Service Interruption | none | Ongoing |
| Sep 2208:55 UTC | Test Incident - Public Status Page -ImpactIQ | major | 1m |
| Sep 1610:08 UTC | Salesforce Service Disruption | none | 5h 32m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.