Delays in data and alerts in EU/US
Sep 26, 22:42 UTCSep 26, 22:42 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
New Relic, 90 days
10 incidents
Affected
Not listed by the vendor.
Final update
Between 21:48 UTC and 22:36 UTC on September 26, Friday, some customers in the US & EU region may have experienced delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We have investigated and resolved this service interruption and impacted services have returned to normal operations. To prevent our customers from receiving a high volume of false positive alert notifications, we temporarily suppressed notifications for affected data between 22:11 UTC and 22:30 UTC.
Timeline
- Resolved · Sep 26, 22:42 UTC
Between 21:48 UTC and 22:36 UTC on September 26, Friday, some customers in the US & EU region may have experienced delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We have investigated and resolved this service interruption and impacted services have returned to normal operations. To prevent our customers from receiving a high volume of false positive alert notifications, we temporarily suppressed notifications for affected data between 22:11 UTC and 22:30 UTC.
More from New Relic
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2503:56 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 0m |
| Sep 2503:55 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 0m |
| Sep 2502:34 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 1h 10m |
| Sep 2502:23 UTC | Potential Service Interruption | none | Ongoing |
| Sep 2208:55 UTC | Test Incident - Public Status Page -ImpactIQ | major | 1m |
| Sep 1610:08 UTC | Salesforce Service Disruption | none | 5h 32m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.