Incidentsby GlyphData Irregularities - US Region
Mar 20, 15:52 UTCMar 20, 16:10 UTC
Duration
18m
Impact
Minor
Root cause
Not disclosed
New Relic, 90 days
12 incidents
Affected
Data Ingest : US - APM Agent : USData Ingest : US - Browser Agent : USData Ingest : US - Event API : USData Ingest : US - Incident Intelligence API : USData Ingest : US - Infrastructure Agent : USData Ingest : US - Log API : USData Ingest : US - Metric API : USData Ingest : US - Mobile Agent : USData Ingest : US - OTLP API : USData Ingest : US - Trace API : USData Ingest : US - Synthetics : USAlert Notifications : US - APM : USAlert Notifications : US - Browser : USAlert Notifications : US - Infrastructure : US
Final update
We have resolved this service interruption and impacted services have returned to normal operation. Between 15:10 UTC and 16:08 UTC, some customers in the US region with Azure integrations may have experiencde errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.
Timeline
- Resolved · Mar 20, 16:10 UTC
We have resolved this service interruption and impacted services have returned to normal operation. Between 15:10 UTC and 16:08 UTC, some customers in the US region with Azure integrations may have experiencde errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.
- Investigating · Mar 20, 15:59 UTC
We are seeing recovery for Azure integrations at this time. Some customers in the US region with Azure integrations may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.
- Investigating · Mar 20, 15:53 UTC
We are investigating a service interruption where some customers in the US region with Azure integrations may experience 5xx errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.
- Investigating · Mar 20, 15:52 UTC
We are investigating a service interruption where some customers in the US region with Azure integrations may experience 5xx errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.