Incidentsby GlyphData Irregularities in the EU Region
Mar 18, 18:50 UTCMar 18, 19:36 UTC
Duration
45m
Impact
Major
Root cause
Not disclosed
New Relic, 90 days
12 incidents
Affected
APM Agent : EuropeBrowser Agent : EuropeEvent API : EuropeIncident Intelligence API : EuropeInfrastructure Agent : EuropeLog API : EuropeMetric API : EuropeMobile Agent : EuropeOTLP API : EuropeTrace API : EuropeSynthetics : EuropeData Ingest : Europe - APM Agent : EuropeData Ingest : Europe - Browser Agent : EuropeData Ingest : Europe - Event API : Europe
Final update
Between 18:28 UTC and 18:58 UTC Tuesday March 18, 2025, some customers in the EU region may have experienced errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Timeline
- Resolved · Mar 18, 19:36 UTC
Between 18:28 UTC and 18:58 UTC Tuesday March 18, 2025, some customers in the EU region may have experienced errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
- Identified · Mar 18, 19:05 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Mar 18, 18:58 UTC
We are continuing to investigate this issue.
- Investigating · Mar 18, 18:57 UTC
We are investigating an issue with data ingest for various data types. Some customers in the EU region may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.
- Monitoring · Mar 18, 18:55 UTC
We are investigating an issue with data ingest for various data types. Some customers in the EU region may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.
- Investigating · Mar 18, 18:50 UTC
We are investigating an issue with data ingest for various data types. Some customers in the EU region may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.