Data Irregularities - US Region
Oct 7, 17:04 UTCOct 7, 18:48 UTC
Duration
1h 45m
Impact
Minor
Root cause
Not disclosed
New Relic, 90 days
10 incidents
Affected
APM Agent : USBrowser Agent : USEvent API : USIncident Intelligence API : USInfrastructure Agent : USLog API : USMetric API : USMobile Agent : USOTLP API : USTrace API : USSynthetics : USData Ingest : US - APM Agent : USData Ingest : US - Browser Agent : USData Ingest : US - Event API : US
Final update
Between 16:20 UTC and 17:28 UTC on Tuesday, October 7th, 2025, some customers in the US region may have experienced delays in data appearing within the New Relic UI. Alert notifications may have also been delayed as a result. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Timeline
- Resolved · Oct 7, 18:48 UTC
Between 16:20 UTC and 17:28 UTC on Tuesday, October 7th, 2025, some customers in the US region may have experienced delays in data appearing within the New Relic UI. Alert notifications may have also been delayed as a result. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
- Investigating · Oct 7, 17:34 UTC
Some customers in the US region may be experiencing a delay in data appearing within the New Relic UI. Alert notifications may also be delayed as a result.
- Investigating · Oct 7, 17:04 UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
More from New Relic
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2503:56 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 0m |
| Sep 2503:55 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 0m |
| Sep 2502:34 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 1h 10m |
| Sep 2502:23 UTC | Potential Service Interruption | none | Ongoing |
| Sep 2208:55 UTC | Test Incident - Public Status Page -ImpactIQ | major | 1m |
| Sep 1610:08 UTC | Salesforce Service Disruption | none | 5h 32m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.