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New Relic · Data and observabilityDec 2, 2024, 23:00 UTC

Alerts UI Irregularities - US region

MinorNot disclosedUpdated 38h ago
Dec 2, 23:00 UTCDec 3, 00:34 UTC
Duration
1h 34m
Impact
Minor
Root cause
Not disclosed
New Relic, 90 days
10 incidents
Affected
Alerts : USUI : US - Alerts : US
Status page

Final update

Between 20:48 UTC and 22:34 UTC, some customers in the US region may have experienced issues creating or editing alert conditions through the New Relic UI or API. This issue has been resolved and impacted services have returned to normal operation. Data ingest and alert notifications were not impacted.

Timeline

  1. Resolved · Dec 3, 00:34 UTC
    Between 20:48 UTC and 22:34 UTC, some customers in the US region may have experienced issues creating or editing alert conditions through the New Relic UI or API. This issue has been resolved and impacted services have returned to normal operation. Data ingest and alert notifications were not impacted.
  2. Investigating · Dec 2, 23:00 UTC
    Some customers in the US region may experience issues creating or editing alert conditions through the New Relic UI or API. Data ingest and alert notifications are not impacted at this time. We are investigating and will continue to provide updates here as more information is available.

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