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New Relic · Data and observabilityDec 18, 2024, 09:18 UTC 1 year ago

UI Irregularities

MajorNot disclosedUpdated 47d ago
Dec 18, 09:18 UTCDec 18, 09:47 UTC
Duration
29m
Impact
Major
Root cause
Not disclosed
New Relic, 90 days
12 incidents
Affected
UI : US - Alerts : USUI : US - APM : USUI : US - Auto-Telemetry with Pixie : USUI : US - AWS Lambda Integration : USUI : US - Browser : USUI : US - Dashboards : USUI : US - Incident Intelligence : USUI : US - Infrastructure : USUI : US - Infrastructure Integrations : USUI : US - Logs : USUI : US - Lookout : USUI : US - Mobile : USUI : US - Open Instrumentation : USUI : US - Proactive Detection : US
Status page

Final update

Between 9:11 UTC and 9:42 UTC on December 18th, some customers in the US regions may have experienced issues accessing the UI. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

Timeline

  1. Resolved · Dec 18, 09:47 UTC
    Between 9:11 UTC and 9:42 UTC on December 18th, some customers in the US regions may have experienced issues accessing the UI. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
  2. Investigating · Dec 18, 09:34 UTC
    Some customers in the US region may be experiencing the UI returning errors or not loading as expected. Data ingest and alert notifications are not impacted at this time. If you would like to create a support case linked to this issue please send an email to servicestatus@newrelic.com and a support case will be created for you.
  3. Investigating · Dec 18, 09:24 UTC
    We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
  4. Investigating · Dec 18, 09:18 UTC
    We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

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