UI Irregularities
Dec 18, 09:18 UTCDec 18, 09:47 UTC
Duration
29m
Impact
Major
Root cause
Not disclosed
New Relic, 90 days
10 incidents
Affected
UI : US - Alerts : USUI : US - APM : USUI : US - Auto-Telemetry with Pixie : USUI : US - AWS Lambda Integration : USUI : US - Browser : USUI : US - Dashboards : USUI : US - Incident Intelligence : USUI : US - Infrastructure : USUI : US - Infrastructure Integrations : USUI : US - Logs : USUI : US - Lookout : USUI : US - Mobile : USUI : US - Open Instrumentation : USUI : US - Proactive Detection : US
Final update
Between 9:11 UTC and 9:42 UTC on December 18th, some customers in the US regions may have experienced issues accessing the UI. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Timeline
- Resolved · Dec 18, 09:47 UTC
Between 9:11 UTC and 9:42 UTC on December 18th, some customers in the US regions may have experienced issues accessing the UI. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
- Investigating · Dec 18, 09:34 UTC
Some customers in the US region may be experiencing the UI returning errors or not loading as expected. Data ingest and alert notifications are not impacted at this time. If you would like to create a support case linked to this issue please send an email to servicestatus@newrelic.com and a support case will be created for you.
- Investigating · Dec 18, 09:24 UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
- Investigating · Dec 18, 09:18 UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
More from New Relic
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2503:56 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 0m |
| Sep 2503:55 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 0m |
| Sep 2502:34 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 1h 10m |
| Sep 2502:23 UTC | Potential Service Interruption | none | Ongoing |
| Sep 2208:55 UTC | Test Incident - Public Status Page -ImpactIQ | major | 1m |
| Sep 1610:08 UTC | Salesforce Service Disruption | none | 5h 32m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.