Incidentsby GlyphData Irregularities in the US and EU Region
Aug 7, 15:00 UTCAug 7, 15:42 UTC
Duration
42m
Impact
Minor
Root cause
Not disclosed
New Relic, 90 days
12 incidents
Affected
Dashboards : USDashboards : EuropeUI : US - Dashboards : USUI : Europe - Dashboards : Europe
Final update
Between 13:51 UTC and 15:20 UTC, some customers in the US and EU region may have experienced errors sending golden signal data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.
Timeline
- Resolved · Aug 7, 15:42 UTC
Between 13:51 UTC and 15:20 UTC, some customers in the US and EU region may have experienced errors sending golden signal data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.
- Monitoring · Aug 7, 15:25 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Aug 7, 15:17 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Aug 7, 15:06 UTC
Some customers in the US and EU regions may be experiencing delayed golden signal data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
- Investigating · Aug 7, 15:00 UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.