Incidentsby GlyphAlert Irregularities in the US Region
Dec 18, 23:30 UTCDec 19, 02:21 UTC
Duration
2h 51m
Impact
Major
Root cause
Not disclosed
New Relic, 90 days
12 incidents
Affected
Infrastructure : USInfrastructure : EuropeAlert Notifications : US - Infrastructure : USAlert Notifications : Europe - Infrastructure : Europe
Final update
Between 20:30:20 UTC on December 18th and 01:57:55 UTC on December 19th, some customers in the US region may have experienced false alerts and false loss of signal alert notifications. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Timeline
- Resolved · Dec 19, 02:21 UTC
Between 20:30:20 UTC on December 18th and 01:57:55 UTC on December 19th, some customers in the US region may have experienced false alerts and false loss of signal alert notifications. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
- Monitoring · Dec 19, 01:56 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Dec 19, 01:00 UTC
We are continuing to investigate this issue.
- Investigating · Dec 19, 00:23 UTC
We are continuing to investigate this issue.
- Investigating · Dec 18, 23:52 UTC
Some customers in the US and EU region may experience false loss of signal alert notifications.
- Investigating · Dec 18, 23:30 UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.