Android Mobile Application Issues - US and EU Region
Mar 5, 08:02 UTCMar 5, 08:02 UTC
Duration
0m
Impact
Minor
Root cause
Not disclosed
New Relic, 90 days
10 incidents
Affected
Mobile : USMobile : EuropeUI : US - Mobile : USUI : Europe - Mobile : Europe
Final update
Between 06:09 UTC and 07:43 UTC on March 5th 2025, some customers in the US and EU region may have experienced difficulties using the New Relic android application. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Timeline
- Resolved · Mar 5, 08:02 UTC
Between 06:09 UTC and 07:43 UTC on March 5th 2025, some customers in the US and EU region may have experienced difficulties using the New Relic android application. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
- Monitoring · Mar 5, 07:52 UTC
We are continuing to monitor for any further issues.
- Monitoring · Mar 5, 07:50 UTC
A fix has been implemented and monitoring the results.
- Identified · Mar 5, 07:48 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Mar 5, 07:43 UTC
New users are unable to login to Android application for the first time.
- Investigating · Mar 5, 07:40 UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
More from New Relic
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2503:56 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 0m |
| Sep 2503:55 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 0m |
| Sep 2502:34 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 1h 10m |
| Sep 2502:23 UTC | Potential Service Interruption | none | Ongoing |
| Sep 2208:55 UTC | Test Incident - Public Status Page -ImpactIQ | major | 1m |
| Sep 1610:08 UTC | Salesforce Service Disruption | none | 5h 32m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.