Incidentsby GlyphAndroid Mobile Application Issues - US and EU Region
Mar 5, 07:40 UTCMar 5, 08:02 UTC
Duration
22m
Impact
Minor
Root cause
Not disclosed
New Relic, 90 days
12 incidents
Affected
Mobile : USMobile : EuropeUI : US - Mobile : USUI : Europe - Mobile : Europe
Final update
Between 06:09 UTC and 07:43 UTC on March 5th 2025, some customers in the US and EU region may have experienced difficulties using the New Relic android application. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Timeline
- Resolved · Mar 5, 08:02 UTC
Between 06:09 UTC and 07:43 UTC on March 5th 2025, some customers in the US and EU region may have experienced difficulties using the New Relic android application. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
- Monitoring · Mar 5, 07:52 UTC
We are continuing to monitor for any further issues.
- Monitoring · Mar 5, 07:50 UTC
A fix has been implemented and monitoring the results.
- Identified · Mar 5, 07:48 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Mar 5, 07:43 UTC
New users are unable to login to Android application for the first time.
- Investigating · Mar 5, 07:40 UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.