Metrics Delay for Some GCP and AWS EU Accounts
Sep 2, 11:49 UTCSep 2, 13:15 UTC
Duration
1h 26m
Impact
Minor
Root cause
Not disclosed
New Relic, 90 days
10 incidents
Affected
Metric API : EuropeData Ingest : Europe - Metric API : Europe
Final update
Between 10:27 UTC and 13:12 UTC on August 2nd, some customers in the EU region may have experienced delayed in data related to Metrics and Tags. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Timeline
- Resolved · Sep 2, 13:15 UTC
Between 10:27 UTC and 13:12 UTC on August 2nd, some customers in the EU region may have experienced delayed in data related to Metrics and Tags. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
- Monitoring · Sep 2, 13:06 UTC
Some customers in the EU region have reported recovery in data related to Metrics and Tags.
- Investigating · Sep 2, 12:26 UTC
Some customers in the EU region may experience delay in viewing Metrics and Tag Data.
- Investigating · Sep 2, 12:15 UTC
We are investigating an issue with delay in data related to Metrics and Tags
- Investigating · Sep 2, 11:49 UTC
We are investigating an issue with delay in data related to Metrics and Tags
- Investigating · Sep 2, 11:49 UTC
We are investigating an issue with delay in data related to Metrics and Tags
More from New Relic
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2503:56 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 0m |
| Sep 2503:55 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 0m |
| Sep 2502:34 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 1h 10m |
| Sep 2502:23 UTC | Potential Service Interruption | none | Ongoing |
| Sep 2208:55 UTC | Test Incident - Public Status Page -ImpactIQ | major | 1m |
| Sep 1610:08 UTC | Salesforce Service Disruption | none | 5h 32m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.