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New Relic · Data and observabilitySep 8, 2025, 14:21 UTC 1 year ago

APM and Browser Summary Page Irregularities in US Region

MinorNot disclosedUpdated 46d ago
Sep 8, 14:21 UTCSep 8, 14:41 UTC
Duration
20m
Impact
Minor
Root cause
Not disclosed
New Relic, 90 days
12 incidents
Affected
APM Agent : USAPM : USBrowser Agent : USBrowser : USData Ingest : US - APM Agent : USData Ingest : US - Browser Agent : USUI : US - APM : USUI : US - Browser : US
Status page

Final update

Between 14:05 UTC and 14:25 UTC on September 8, some customers in the US region may have experienced an issue with the summary page not loading for APM and Browser. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

Timeline

  1. Resolved · Sep 8, 14:41 UTC
    Between 14:05 UTC and 14:25 UTC on September 8, some customers in the US region may have experienced an issue with the summary page not loading for APM and Browser. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
  2. Investigating · Sep 8, 14:34 UTC
    We are investigating an issue with the summary page not loading for APM and Browser for some customers. Please continue to monitor this page for updates.
  3. Investigating · Sep 8, 14:21 UTC
    We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

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