Incidentsby GlyphSynthetics Irregularities - US Region
Sep 9, 12:52 UTCSep 9, 15:15 UTC
Duration
2h 22m
Impact
Minor
Root cause
Not disclosed
New Relic, 90 days
12 incidents
Affected
Synthetics : USUI : US - Synthetics : US
Final update
Between 10:47 UTC and 14:59 UTC, some customers in the US region may have experienced irregularities for Synthetics such as delays for job processing and results. We have investigated and resolved this interruption and impacted services have returned to normal operations.
Timeline
- Resolved · Sep 9, 15:15 UTC
Between 10:47 UTC and 14:59 UTC, some customers in the US region may have experienced irregularities for Synthetics such as delays for job processing and results. We have investigated and resolved this interruption and impacted services have returned to normal operations.
- Monitoring · Sep 9, 14:50 UTC
The fix has now been implemented and services have returned to normal. The team are continuing to monitor the recovery
- Identified · Sep 9, 14:15 UTC
The issue has been identified and our team and working to implement a fix.
- Investigating · Sep 9, 13:14 UTC
Our team continues to investigate the service interruption. Some customers in the US region will see impacted Synthetic checks.
- Investigating · Sep 9, 12:52 UTC
We are currently investigating a service interruption impacting our Synthetics checks.