Synthetics Irregularities - US Region
Sep 9, 12:52 UTCSep 9, 15:15 UTC
Duration
2h 22m
Impact
Minor
Root cause
Not disclosed
New Relic, 90 days
10 incidents
Affected
Synthetics : USUI : US - Synthetics : US
Final update
Between 10:47 UTC and 14:59 UTC, some customers in the US region may have experienced irregularities for Synthetics such as delays for job processing and results. We have investigated and resolved this interruption and impacted services have returned to normal operations.
Timeline
- Resolved · Sep 9, 15:15 UTC
Between 10:47 UTC and 14:59 UTC, some customers in the US region may have experienced irregularities for Synthetics such as delays for job processing and results. We have investigated and resolved this interruption and impacted services have returned to normal operations.
- Monitoring · Sep 9, 14:50 UTC
The fix has now been implemented and services have returned to normal. The team are continuing to monitor the recovery
- Identified · Sep 9, 14:15 UTC
The issue has been identified and our team and working to implement a fix.
- Investigating · Sep 9, 13:14 UTC
Our team continues to investigate the service interruption. Some customers in the US region will see impacted Synthetic checks.
- Investigating · Sep 9, 12:52 UTC
We are currently investigating a service interruption impacting our Synthetics checks.
More from New Relic
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2503:56 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 0m |
| Sep 2503:55 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 0m |
| Sep 2502:34 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 1h 10m |
| Sep 2502:23 UTC | Potential Service Interruption | none | Ongoing |
| Sep 2208:55 UTC | Test Incident - Public Status Page -ImpactIQ | major | 1m |
| Sep 1610:08 UTC | Salesforce Service Disruption | none | 5h 32m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.