Incidentsby GlyphAlert Irregularities - US
Jan 21, 22:23 UTCJan 22, 00:46 UTC
Duration
2h 23m
Impact
Minor
Root cause
Not disclosed
New Relic, 90 days
12 incidents
Affected
UI : US - Alerts : USAlert Notifications : US - APM : USAlert Notifications : US - Browser : USAlert Notifications : US - Infrastructure : USAlert Notifications : US - Logs : USAlert Notifications : US - Mobile : USAlert Notifications : US - NRQL : USAlert Notifications : US - Serverless : USAlert Notifications : US - Synthetics : US
Final update
We have investigated and resolved this service interruption and impacted services have returned to normal operations. Between 19:58 UTC on January 21st, and 00:34 UTC on January 22nd, 2026, a subset of customers in the US region may have experienced issues with alert behavior including delayed alert notifications.
Timeline
- Resolved · Jan 22, 00:46 UTC
We have investigated and resolved this service interruption and impacted services have returned to normal operations. Between 19:58 UTC on January 21st, and 00:34 UTC on January 22nd, 2026, a subset of customers in the US region may have experienced issues with alert behavior including delayed alert notifications.
- Identified · Jan 22, 00:00 UTC
We have implemented a fix and are starting to see recovery for impacted services. A subset of customers in the US region may experience delayed or missing alert notifications for real-time data.
- Investigating · Jan 21, 22:53 UTC
We are continuing to investigate an issue with alerts irregularities where a subset of customers in the US region may experience delayed or missing alert notifications for real-time data.
- Investigating · Jan 21, 22:23 UTC
We are investigating an issue with alert behavior. Some customers in the US region may experience delayed or missing alert notifications related to real-time data.