Alerts and Data Irregularities - US and EU region
May 18, 16:25 UTCMay 18, 16:25 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
New Relic, 90 days
10 incidents
Affected
Not listed by the vendor.
Final update
Between 10:30 UTC and 13:32 UTC on May 16th, some customers in the US and EU regions may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing, or false alert notifications for impacted data related to a service interruption involving a 3rd party cloud provider. The cloud provider resolved the service interruption and impacted services have returned to normal operations.
Timeline
- Resolved · May 18, 16:25 UTC
Between 10:30 UTC and 13:32 UTC on May 16th, some customers in the US and EU regions may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing, or false alert notifications for impacted data related to a service interruption involving a 3rd party cloud provider. The cloud provider resolved the service interruption and impacted services have returned to normal operations.
More from New Relic
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2503:56 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 0m |
| Sep 2503:55 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 0m |
| Sep 2502:34 UTC | SRE Agent UI Availability Monitor (EU) query result is > 0.0 for 20 minutes on 'SRE Agent UI Unavailable (EU)' | none | 1h 10m |
| Sep 2502:23 UTC | Potential Service Interruption | none | Ongoing |
| Sep 2208:55 UTC | Test Incident - Public Status Page -ImpactIQ | major | 1m |
| Sep 1610:08 UTC | Salesforce Service Disruption | none | 5h 32m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.