Incidentsby GlyphAlerts and Data Irregularities - US and EU region
May 18, 16:25 UTCMay 18, 16:25 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
New Relic, 90 days
12 incidents
Affected
Not listed by the vendor.
Final update
Between 10:30 UTC and 13:32 UTC on May 16th, some customers in the US and EU regions may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing, or false alert notifications for impacted data related to a service interruption involving a 3rd party cloud provider. The cloud provider resolved the service interruption and impacted services have returned to normal operations.
Timeline
- Resolved · May 18, 16:25 UTC
Between 10:30 UTC and 13:32 UTC on May 16th, some customers in the US and EU regions may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing, or false alert notifications for impacted data related to a service interruption involving a 3rd party cloud provider. The cloud provider resolved the service interruption and impacted services have returned to normal operations.