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New Relic · Data and observabilityJul 6, 2026, 08:23 UTC 4 months ago

Delay of Entity Relationship Data

InformationalNot disclosedUpdated 47d ago
Jul 6, 08:23 UTCJul 6, 08:23 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
New Relic, 90 days
12 incidents
Affected
Alerts : EuropeAPM : EuropeEvent API : EuropeIncident Intelligence API : EuropeDashboards : EuropeLog API : EuropeMetric API : EuropeOTLP API : EuropeTrace API : EuropeUI : Europe - Alerts : EuropeUI : Europe - APM : EuropeUI : Europe - Dashboards : EuropeData Ingest : Europe - Event API : EuropeData Ingest : Europe - Incident Intelligence API : Europe
Status page

Final update

Between 07:20 and 08:12 UTC on July 6th, we experienced an issue where some customers in the EU region may have experienced a delay of entity relationships appearing and refreshing in the New Relic platform. The issue is now resolved and the impacted services have returned to normal service.

Timeline

  1. Resolved · Jul 6, 08:23 UTC
    Between 07:20 and 08:12 UTC on July 6th, we experienced an issue where some customers in the EU region may have experienced a delay of entity relationships appearing and refreshing in the New Relic platform. The issue is now resolved and the impacted services have returned to normal service.

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