Incidentsby GlyphMultiple Shared Platforms [US02, CA01, UK01, KSA01, EU01, EU03, and AU01]: Dashboard Recycle Bin Email Notification Issue (IM-12973)
Nov 9, 01:51 UTCNov 9, 07:13 UTC
Duration
5h 23m
Impact
Minor
Root cause
Not disclosed
Qualys, 90 days
44 incidents
Affected
Unified Dashboard (UD)EU Platform 1 - Unified Dashboard (UD)US Platform 2 - Unified Dashboard (UD)CA Platform 1 - Unified Dashboard (UD)AU Platform 1 - Unified Dashboard (UD)UK Platform 1 - Unified Dashboard (UD)EU Platform 3 - Unified Dashboard (UD)KSA Platform 1 - Unified Dashboard (UD)
Final update
This incident has been resolved.
Timeline
- Resolved · Nov 9, 07:13 UTC
This incident has been resolved.
- Monitoring · Nov 9, 04:03 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Nov 9, 02:48 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Nov 9, 01:51 UTC
Qualys Cloud Platform Operations is currently investigating an issue where some users may receive emails related to their dashboards with the subject “Inactive Dashboards Moved to the Recycle Bin.” Further updates will be shared as they become available. The ticket reference for this incident is IM-12973.
More from Qualys
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